Category Archives: ux
Usability Tools 101
I had a great visit this week with a professor here at Rice, Phil Kortum. He was an industry Human Factors guy for a long time before becoming a professor, and is just a kind, amazing, and smart guy. I … Continue reading
CLIRly worth doing!
I recently attended a three-day CLIR Seminar on Issues of Participatory Design in Academic Libraries, led by the amazing Nancy Fried Foster. About 40 libraries were represented. 14 various design/ethnography projects were presented, including my own overview talk-I hope to … Continue reading
UX Interest Group forming
I am starting a monthly UX Interest Group here at Fondren, starting next month. We will have speakers, discussions, webinars; everything to keep UX front and center in the room. As a long-time librarian, I am gathering up some books, … Continue reading
Bootstrap UX at TLA
Usability answers the question “Can the user accomplish their goal?” User experience answers the question, “Did the user have as delightful an experience as possible?” Jared Spool The Texas Library Association Annual Conference is coming up soon in Houston, Texas. … Continue reading
UX Projects History (at Rice/Fondren Library)
1) Sakai, multi-institutional project (Spring 2009-Spring 2010) Conducted two interview and observation sessions with instructors at Rice (December 2009), in order to understand why and how they use scholarly resources to prepare and conduct their courses. Interviews were not transcribed, … Continue reading
Forming a holistic User Experience
For many people, when they first hear that I am the User Experience librarian, they think, oh, she does usability. Or, oh, she is like Steven Bell, and she is interested in creating compelling experiences and designing great customer service. … Continue reading
UX storytelling
I am getting serious about a book that I have had on my desk since April. (Maybe if it was on my iPad I would have read it by now!) A great book from Rosenfeld Media-Storytelling for User Experience. By Whitney … Continue reading
Software for UX
I am just back from my annual SLA Conference <http://sla2011.tornado1.com/>. It was a great time, and I have many, many posts to write over the next few days. While I was gone, I had a graduate student that works for … Continue reading
Student-led research
A friend just directed me to this article: G. Hunter and D. Ward, “Students research the library: Using student-led ethnographic research to examine the changing role of campus libraries” College & Research Libraries News, vol. 72, May. 2011, pp. 264 … Continue reading
Bootstrap UX
I am a Texan, so the concept of bootstrapping is a way of life. Recently, I have been using it to describe the type of ethnography I am doing at my library. The very thorough Andrew Asher, ERIAL Lead Research … Continue reading